Individual sessions
For one-off or pay-as-you-go clients.
Coming soon for trainers
Your training business. Your bookings. One place.
Our booking engine allows trainers to set their availability, have clients book sessions and take payment.
Pre-launch: booking payments and automated trainer payments are being prepared for launch. This page describes how the booking engine is designed to work.
Why use us
Purpose built for Personal Trainers
Arranging sessions over texts, emails and spreadsheets makes it hard to keep track of who has booked, who has paid and how many sessions each client has left. Our booking engine allows clients to purchase and book sessions, and helps you to keep up to speed with payments.
- Create a publish offers
- Indicate when you’re available
- Track bookings, credits and purchases in one place
How it works
Up and running in three steps
Create your offers
Set up individual sessions, multi-session packages or monthly plans, with your own prices, session counts, durations and venues.
Set your availability
Define your weekly working hours, your timezone and any time off.
Manage bookings and clients
Clients book available slots using their session credits. You record completed sessions and no-shows.
Flexible ways to train
Offer sessions that fit the way you train
Your offers live in their own section of the dashboard, separate from your bookings, so your services stay organised.
Packages
Multiple sessions bought up front, with credits tracked automatically.
Monthly plans
A set number of sessions each month for regular clients.
Trainer dashboard
Everything you need to run your sessions
Clear availability
Recurring weekly windows and time-off exceptions give clients clear options to book.
Overlap protection
Booking rules prevent conflicting appointments for you and your clients, which helps you avoid double-booking.
Session management
Cancellations, rescheduling and attendance recording, all kept in one place.
Client overview
See each client’s bookings, activity and remaining credits without searching through messages.
Earnings records
Sales, deductions and released earnings are shown separately, so you can tell what you’ve sold from what’s been paid out.
Notifications
Booking notifications and reminders help keep you and your clients punctual.
Client experience
A simpler way for clients to manage their sessions
Clients find you through Find a Trainer, choose one of your offers and receive session credits once their payment is confirmed. Then they can:
- Book an available slot using their credits
- Manage bookings under My Bookings → Sessions
- Check balances and purchases under My Bookings → Credits & Orders, including available, reserved, used and expired credits
Transparent fees
Simple, transparent fees
5%
We charge a commission on purchases, and payment handling fees are to be covered by you.
- The 5% commission applies to new purchases made through the booking engine.
- Stripe’s payment-handling fees are charged separately and paid by the trainer. They depend on Stripe’s pricing and the details of each transaction.
- The booking commission is separate from any trainer membership or location sponsorship charges. It doesn’t replace them.
Payments and refunds
How payments will work
Live booking payments and trainer payouts aren’t switched on yet. These are the agreed policies for launch.
Sessions and packages
Your earnings are released after each session is completed, subject to payment settlement and any holds.
Monthly plans
Earnings are scheduled for release on the first day of the following month, less commission and Stripe fees.
Reaching your bank
Earnings released to your connected Stripe balance may take longer to reach your bank. Disputes, complaints or outstanding account requirements can delay processing.
Unused credits and no-shows
These are refunded to the client. The platform keeps no commission on the refunded portion and adds no refund fee. Stripe fees remain the trainer’s responsibility.
Partly used purchases
Only the undelivered portion is refunded, once any reserved sessions or attendance discrepancies are resolved. Released earnings may need to be recovered, and fees can be offset against later earnings.
Credit expiry
New single-session and package credits last 90 days from payment.
FAQs
Frequently asked questions
Can I offer both packages and monthly plans?
Yes. You can offer individual sessions, multi-session packages and monthly plans with a set number of sessions. Payments for these will be available once live booking payments launch.
How much does it cost?
The platform takes 5% commission on marketplace purchases. You also pay Stripe’s payment-handling fees, which are charged separately and vary by transaction. Any membership or sponsorship charges are separate.
When do I receive my money?
Earnings for individual sessions and packages are released after each session is completed. Earnings for monthly plans are scheduled for release on the first day of the following month. Release to your Stripe balance is not the same as arrival in your bank account, and holds or disputes can delay processing.
Do I need to complete Stripe onboarding?
Yes. You need a connected payout account and must provide the identity, business and bank details Stripe requires. Payout onboarding is built into your dashboard, so you won’t need to go through a separate Stripe dashboard to get set up.
Can clients see their remaining sessions?
Yes. Clients can see their credits and orders in their dashboard, including available, reserved, used and expired credits.
Can I set time off?
Yes. You can set your recurring weekly availability and add time off as exceptions.
What happens to unused credits or a no-show?
Unused credits and no-shows are refunded to the client. New single-session and package credits expire 90 days after payment. Any reserved sessions or attendance discrepancies need to be resolved before a refund is finalised.
Are the reviews verified?
A client can only leave a review after an eligible, completed paid session with you, so every review comes from a real training relationship. Individual statements in a review are not independently fact-checked.
Does this replace my existing trainer membership?
No. The booking commission, trainer membership and location sponsorship are all separate.
Interested in the booking engine?
Tell us about your training business and we’ll keep you updated as the booking engine gets ready for launch.